Accessibility Statement

1. Our Commitment

We believe every pet owner — regardless of ability — deserves equal access to information about our services. Paws on the Go is committed to:

• Providing a website that is perceivable, operable, understandable, and robust for all users
• Conforming to WCAG 2.1 Level AA guidelines as a baseline standard
• Continuously monitoring and improving accessibility
• Responding promptly to accessibility feedback and complaints
• Including accessibility in all future website updates and additions

2. Conformance Standards

This website aims to conform to the following standards:

• WCAG 2.1 Level AA — Web Content Accessibility Guidelines published by the W3C Web Accessibility Initiative (WAI)
• Section 508 of the Rehabilitation Act (as applicable)
• Americans with Disabilities Act (ADA) Title III guidelines for places of public accommodation

These guidelines explain how to make web content more accessible to people with disabilities including visual, auditory, physical, speech, cognitive, and neurological disabilities.

3. Accessibility Widget

We provide an on-site accessibility widget powered by AdaWebPro. Click the blue accessibility icon (♿) in the bottom-left corner of any page to access:

Individual controls available include:

• Text size adjustment (80% – 140% in 5% increments)
• Dyslexia-friendly font (Arial with increased letter & word spacing)
• Text spacing enhancement
• Reading guide (highlights a horizontal band that follows your cursor)
• High contrast mode
• Invert colors
• Saturation control (low, normal, high)
• Underline all links
• Highlight all links
• Large custom cursor
• Stop all animations and transitions

All preferences are saved in your browser’s local storage and persist across visits.

4. Technical Accessibility Measures

Beyond the accessibility widget, we implement the following technical measures throughout the site:

• Semantic HTML5 — proper use of headings, landmarks, lists, and form elements
• ARIA labels and roles — for interactive elements including navigation, dialogs, and buttons
• Keyboard navigation — all interactive elements are reachable and operable via keyboard
• Focus indicators — visible focus styles on all interactive elements
• Alt text — descriptive alternative text on all meaningful images
• Color contrast — text and background color combinations meet or exceed 4.5:1 contrast ratio
• Responsive design — fully functional at all viewport sizes including mobile and tablet
• Skip navigation — available for keyboard and screen reader users
• Form labels — all form inputs have associated, visible labels
• No time limits — no content on this site expires or requires timed interaction
• No flashing content — we do not use content that flashes more than 3 times per second
• Language declaration — the page language is declared in the HTML tag (lang="en")

5. Current Conformance Status

We assess our accessibility on an ongoing basis. Our current self-assessed conformance status:

We conduct periodic internal reviews and welcome user feedback to identify and address any barriers.

6. Known Limitations

Despite our best efforts, you may encounter some areas that do not yet fully meet WCAG 2.1 AA standards:

• Third-party map embeds — embedded Google Maps may have accessibility limitations outside our control
• Legacy PDF documents — any linked PDF files may not be fully accessible; contact us for an accessible alternative
• Social media feeds — external social media content embedded from Facebook or Instagram may not be fully accessible

We are actively working to remediate these issues. If you encounter a barrier not listed here, please let us know.

7. Feedback & Contact

We welcome your feedback on the accessibility of PawsOnTheGoChico.com. If you experience any difficulty accessing any part of this website, or if you need information in an alternative format, please contact us:

When contacting us about an accessibility issue, please include:

• The web address (URL) of the page where you encountered the barrier
• A description of the problem
• The browser and assistive technology you are using
• Your contact information so we can follow up

8. Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the following organizations:

• U.S. Department of Justice, Civil Rights Division
  ADA Information Line: 1-800-514-0301 (voice) | 1-800-514-0383 (TTY)
  www.ada.gov
• U.S. Access Board
  www.access-board.gov

9. Third-Party Content

Some content on our website is provided by third-party services including Google Fonts, Google Analytics, and social media platforms. While we strive to use third-party services that are themselves accessible, we cannot guarantee the accessibility of all third-party content. We evaluate third-party services for accessibility as part of our vendor selection process.

10. Policy Updates

This Accessibility Statement will be reviewed and updated at least annually, or whenever significant changes are made to the website. We are committed to continual improvement and will update this statement to reflect new accessibility measures implemented.

This statement was created using the W3C Accessibility Statement Generator as a framework and was last reviewed on April 29, 2026.